We are excited to share that one of our providers, Christopher Lee Scott, is now a licensed Hearing Instrument Dispenser. He will be leading Peoria ENT patients with hearing loss on their journey to hearing clearly. If you or a loved one suffers from hearing loss, Lee is here to help! In order for his patients to get to know him, Lee answered some questions about himself and his passion for helping people.
Q: Tell us a little about yourself.
I have a background in consumer electronics, customer service, sales management, and people development, and I was a US Marine for 6 years achieving the rank of E5, or Sergeant.
I’ve spent the last 12 months as an ‘on the job’ intern with the goal of becoming a licensed Hearing Instrument Dispenser, which I’ve now achieved. I have learned from 5 seasoned audiologists in a clinical setting and the International Hearing Society’s ‘Distance Learning for Professionals in Hearing Health Sciences’ course.
I bring organizational skills, enthusiasm, and a great deal of determination to every opportunity that presents itself. I have a wife of 31 years, 2 adult sons, 2 recently adopted daughters, and 2 granddaughters. If I’m not working, I’m typically spending time with them. Recently I’ve become a ‘Jeep Guy’, and my daughters and granddaughters love going on rides when the top is off.
Q: What motivated you to become a Hearing Instrument Dispenser?
Coming from a rich background in customer service, sales, and technology, it seemed like a perfect fit for me. I have a passion to help people that can’t help themselves.
Q: What brought you to Peoria Ear Nose and Throat?
Peoria ENT presented me with an opportunity, knowing of my passion for people and professional background, that I was excited to take. I look forward to gaining experience and continuing to help people in this role.
Q: What are you most looking forward to when it comes to working at PENT?
I have genuinely loved my interactions with patients, especially when they hear well for the first time in a long time. The idea that these people are patients with real issues and that the training and skills I’ve acquired in the last year during my internship and previous roles can make a real difference has been very grounding for me.
Q: What do you like to do outside of work?
I spend the bulk of my time with my wife of 31 years, and my 4 children. My sons are 32 & 27, my daughters, whom I adopted last summer, are 15 & 9.
Q: What’s one moment in your career where you truly felt, ‘This is why I do what I do’?
This past winter when I was with my mentor at PENT doing a new fit for a first-time hearing aid user. The patient’s ‘aha’ moment, where she could hear well for the first time in decades, was a bit overwhelming. It helped me understand that there’s a bigger picture at play when it comes to what I do.
Q: What’s the most common misconception people have about hearing instruments? Sadly, not all of them are created equal. We specialize not only in premium top-of-the-line technology, but we pride ourselves on premium top-of-the-line care & service as well.
Q: What’s one piece of advice you wish more patients took seriously when it comes to their hearing?
First, QUIT WAITING – let us help you hear better. It matters. Not only to you, but to the people around you. Secondly, there is a reason for the difference in pricing when it comes to hearing instruments! Book an appointment today and either myself or one of our world-class audiologists will help you understand what that difference is!
Q: What part of your job still makes you smile every day?
I love the people I work with. From patients to staff, I’m not sure I’ve ever experienced such a crew of professionals that genuinely want the best for the people they are attempting to help, and that kind of enthusiasm for the mission is contagious!
Lee is an invaluable member of the Peoria ENT team, and we wish him congratulations on his licensure! If you have hearing aid questions, contact Peoria ENT today to make an appointment with one of our fantastic providers, like Lee.